Frequently Asked Questions

Business software categories — CRM, EHR, billing, inventory, and more — rebuilt as typed, event-driven APIs for AI agents. No dashboards. Just REST, MCP, OpenAPI, and event streams.

Every system maps to a UNSPSC commodity code from the O*NET Technology Skills database, ranked by how many occupations use it. Each runs at its own subdomain — `CRM.Headless.ly`, `EHR.Headless.ly`, etc.

`CRM(healthcare, registeredNurse)` gives you a CRM that knows about patients, encounters, and HIPAA. `CRM(construction, projectManager)` knows subcontractors, RFIs, and OSHA. Same engine, different context — drawn from NAICS industries, O*NET occupations, and APQC processes.

Every system exposes `/api` (REST), `/mcp` (tool server), `/openapi` (spec), and `/events` (stream). The MCP server has three primitives: `search`, `fetch`, and `do`.

Traditional SaaS is thousands of siloed apps with separate logins and data. Headless.ly is one entity system, one event stream, one auth model, and one composition model across all 52 systems. A Contact in CRM is the same Contact in Billing.